Greg wants to know why AT&T doesn't feel the need to honor its quote for a Dish Network package. He notes, "I were to claim I made a mistake in agreeing to a two year...
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AT&T Will Say Anything To Get You As A Customer [Broken Promises]
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Amazon Screws Up Mother's Day Order [Shipping Problems]
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When Amazon works, it's a great example of what man and machine can do together to make shopping easier. When it doesn't work, you're stuck with a higher-priced camera...
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With Northwest's Help, Ticket Scammer Ruins College Student's Volunteer Trip [Con Artists]
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Jennifer and 7 other students at the University of California San Diego went through a ticket broker at lastminutefares.net to purchase their airfare for a volunteer...
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Cablevision Blatantly Lies To Subscribers As The FCC Twiddles Its Thumbs [Exclusive]
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Cablevision is lying to customers by claiming that the FCC will require all subscribers to upgrade to digital cable boxes in 2009. Digital cable boxes cost $6.50 per...
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Xbox Live Won't Refund Points For Game They Can't Deliver [Technical Problems]
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How long can a company continue to "investigate" what's obviously a failed download before they credit your account? For Xbox Live Marketplace, the answer is 2 months, 2...
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Xbox Live, Give Back Joe's Marketplace Points [Technical Problems]
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How long can a company continue to "investigate" what's obviously a failed download before they credit your account? For Xbox Live Marketplace, the answer is 2 months, 2...
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Cablevision Claims They Are Not Lying Liars, But Mysteries Remain [Update]
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Cablevision responded to our post chastising their attempt to force customer to upgrade to digital service by blaming the FCC. Cablevision admits that there is no...
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Sprint's "Nucking Futs" "Jessica" Fired [Followups]
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Jessica: I work for the company that hires the chat agents for sprint. I just wanted to let you know that after you guys posted "Sprint To Customer: "Are You Nucking...
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"Dell Is Chasing Me Into The Arms Of Steve Jobs" [Dell Hell]
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Reader Julia writes in to say that Dell owes her a $70 gift card and when she didn't get it they simply told her "too bad." She's wondering if any other Dell customers...